Q & A

○ ORDERING

• 。How to be a member
• 。How to place an order
• 。How to know my order has been completed
• 。Can I edit my order after placed
• 。Using notes for your special/customized order
• 。How to use shopping cart

○ Top FAQ

• 。Where can I ship my order
• 。How do I return or exchange my order?
• 。How do I track my order?
• 。What payment methods does citiesocial accept?

○ Members

• 。How to subscribe to the EDM/ unsubscribe the EDM
• 。How to edit personal information
• 。Couldn't login with membership
• 。Couldn't login with social media
• 。Forgot password
• 。How to be a member

○ Shipping & Delivery

• 。Do you have any stores I can visit?
• 。How long will it take for my order to ship?
• 。Tracking your order

○ RETURNS & REFUNDS

• 。Return policy
• 。How to return the products

○ Contact Us

• 。Customer service center
• 。Business cooperation