If you received an order were defect, please click 《換貨申請》at 【我的帳號】, fill the order number、item name、exchange reason, and send them out, we will arrange the carrier to contact with you, and will pick up the item back in 5 working days.
We only accept exchange item for defect、warranty repair. Change color、size、style are not accepted. Different style/price product can not be exchange.If the Commodity replacement application period of more than seven days of appreciation, may need to be responsible for part of the maintenance, replacement parts, send replacement ... And other costs.
Please check the product condiction at the first timing. The customer has the right with 7 days hesitation period, seven calendar days starts from the day after you receive your order. Hesitation period is not 7-day trial, therefore, the item return to us need in their original condition and will be inspected once we have received them.We try hard to accept all returns. However it is your responsibility to ensure that the returned items are packaged well, in order to safeguard the bilateral rights and interests,if the packing is damaged a lot, it may cause some fee to return it to the original condition.
Reminds you: Please do not directly paste the logistics box to send a single logistics, please add a bag, to avoid damage to the goods or the original packaging, affect the rights and interests of your return. Buy a variety of products, due to the goods shipped by different vendors, please individually restore the packaging. Please return the product packaging attached: name, telephone number, order number, address, to facilitate the return operation inquiries.