Please apply for return online at 《Apply for return》fill in the order number and e-mail,choose the item you would like to return, make sure the quantity and choose the return reason, then click agree with the invoice debit note to place an return. Our carrier will pick the item in 5 days.
According to 《Consumer Protection Act》, the customer has the right with 7 days hesitation period, seven calendar days starts from the day after you received your order. Hesitation period is not 7-day trial.
Therefore, the item return to us needs in their original condition and will be inspected once we have received them.We try hard to accept all returns. However it is your responsibility to ensure that the returned items are packaged well, in order to safeguard the bilateral rights and interests, if the packing is damaged a lot, it may cause some fee to return it to the original condition.